Introduction:
At Sancler, SRL, we are committed to respecting and securing your privacy, as established in our Privacy and Data Transmission Policy. Here, we explain how we collect, use, protect, and share the personal information you provide to us through our website and other channels.
Chapter I
We are committed to complying with the current regulations regarding data protection in the Dominican Republic and other countries where we operate or intend to operate. We collect various types of information, including:
1. Payment Information: When processing purchases, we collect information related to payment methods, such as credit or debit card details (through secure payment providers). Usage Data: such as your IP address, browser type, approximate geographic location, pages visited, and duration of the visit. This is obtained through cookies and similar tracking technologies.
Preferences and Communications: Details regarding your marketing preferences and the communications you exchange with us.
2. How We Use Your Information:
The information we collect may be used to: process and manage your orders, payments, and deliveries; and personalize your experience on our website and offer you relevant content.
To send communications about promotions, offers, and news, always with your consent. To improve our products, services, and user experience through internal analysis. To comply with our legal, tax, and contractual obligations.
3. Sancler Data Transmission and Sharing:
Sancler does not sell or rent your personal data to third parties; however, we may share your information with trusted third parties under the following circumstances: Service Providers: such as logistics companies, payment processors, web hosting, and digital marketing services that help us operate our business and fulfill your orders.
– Legal Requirements: In the event that we are requested to share information by law, to protect our rights, or to comply with a judicial proceeding, court order, or legal process.
– Express Consent: In cases where you have given your explicit consent to share your information with third parties, such as business partners or collaborators.
4. Sancler Information Security:
Sancler implements technical, physical, and administrative security measures to protect your personal information against unauthorized access, loss, destruction, or alteration.
– We use SSL encryption to ensure security in the transmission of financial and personal data.
While we take all reasonable precautions, you should be aware that no data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of information transmitted through our website.
Use of Cookies
Our website uses cookies to enhance the user experience, provide analytics, and collect information about visitor behavior. For more details, please refer to our Cookie Policy.
6. User Rights
In accordance with data protection regulations, you have rights regarding your personal information, including: Access: You may request information about the data we hold about you.
– Rectification: You may request that we correct any inaccurate or incomplete information.
– Erasure (or Deletion): You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent.
– Withdrawal of Consent: You may withdraw your consent at any time for the use of your personal data for marketing purposes.
To exercise these rights, please contact us at [contact email], stating the reason for your request.
7. International Data Transfers:
As Sancler aims for international expansion, some of the data we collect may be transferred to and stored in countries outside of the Dominican Republic.
We ensure that any data transfer is conducted in accordance with applicable data protection laws and that adequate security mechanisms are in place to protect your information.
8. Privacy Policy Updates:
Sancler reserves the right to modify this Privacy Policy at any time.
Changes will be effective once they are published on our website. We recommend that you review this policy periodically to stay informed of any modifications.
9. Contact Information:
If you have any questions or concerns regarding this Privacy Policy or the use of your personal data, you may contact us via:
Email: info@sancler.com.do
Phone: + (829)452 2100
Physical Address: 39 Anacaona Ave., Bella Vista
